Refund policy

Our Risk-Free Guarantee

We want you to feel confident in your skin—and in your purchase.

If something doesn’t feel right, we’re here to make it right.

30-Day Confidence Guarantee

If you’re not totally satisfied with your purchase, just let us know within 30 days of receiving your order and we’ll issue a full refund or store credit. No returns. No hassle.

Why no returns?

Due to the nature of skincare and cosmetics, we can’t resell returned items. Asking you to ship something back only adds more cost and waste for both of us. That’s why we’ve made it easy: you keep the item, and we’ll take care of the rest.

How to request a refund:

• Email us at Nimbateam@nimbacosmetics.com with your order number and feedback.

• We’ll process your refund or issue store credit—your choice!

Trust and Transparency

We’re a small brand that believes in honest products and happy customers. If we’re not a perfect match for your skin, we still want you to feel good about giving us a try.